Shipping & Returns

Shipping & Returns Policy

How long will it take to ship my order?

Please allow 3-5 business days for order processing, all products are handmade at the time of order to ensure quality. You can expect delivery with in 5-7 business days, via USPS.

How are shipping fees calculated?

For orders of $35.00 or more, shipping is FREE. All other orders are shipped at a flat rate fee of $6.00.

Returns & Exchanges
Due to the nature of our products, returns and exhanges are not allowed except in the event that a product is damaged or you were to recieve the wrong product, by fault of Faces One-On-One.  To request a return for a product please email us at

Returns are at the discretion of Faces One-On-One and reserves the right to deny a return for any reason.